Terms and Conditions

Graphic Design & Printing

1. Client and Job Specifications

All work produced by Meld Design and Production at the client’s request will be charged for, including any alterations to original files submitted by the client. Meld Design and Production require the client to submit a clear specification of what is required to complete the job. We will not accept work on a speculative basis.

Meld Design and Production require the client to deliver all files including: logos, documents, images and photographs along with the initial deposit.

Quotes are based on the work originally submitted by the client. Alterations in composition or layout are an additional charge, and will be charged at the Company’s alteration hourly rate outlined in our price list, unless otherwise the client and Meld Design and Production agree upon a separate price. If the style is left to the judgment of the Graphic Designer, any alterations will be charged for, and a quote can be supplied to the client prior to commencement of the alterations.

Test Prints or Design Proofs may be submitted for the client’s approval. Upon Client approval, Meld Design and Production can accept no responsibility for the finished work. If changes are made at the test print or Design Proof stage, the work will be re submitted and the Client can decide if they require further Tests or Proofs. If the client is happy the Company will proceed with the order. All Test Prints and Design Proofs are chargeable, but first Test Prints or Design Proofs are normally included in the estimated Quote. No responsibility can be assumed for telephoned alterations.

2. Payment & Job Timeline

An approximate finishing time shall be accepted when tendered. Meld Design and Production will notify the Client of a more exact finishing time closer to the completion of the job.

Meld Design and Production requires a deposit of 50% before undertaking any works. The deposit amount may be agreed upon between the Client and the Company during the tendering process, if agreed in writing by the company. The deposit is non-refundable and will be included in the total finishing price.

Upon Meld design and Production receiving the deposit the client must accept Meld Design and Productions Terms and Conditions.

Work will only begin once the Company has received the deposit. The Client will then be notified of an exact finishing date, coinciding with the final payment date.

Should work be suspended at the request or fault of the client, or delayed for a period of 30 days the Company shall then be entitled to payments for work already carried out.

Full payment is preferred on the delivery date, and strictly no later than 30 days from the date of invoice.

3. Pricing

Prices are based on the current production costs, and are subject to change by Meld and Design and Production at any time. However, the price will not change for an individual job after acceptance from Meld Design and Production.

Meld Design and Production has a minimum spend policy. The amount is outlined in the Company’s price list. If the client requires Test Prints and Design Samples, the samples will be used as part of the minimum spend.

4. Operation

Meld Design and Production may reject any materials supplied or specified by the client, which appear to the Company to be unsuitable. Additional costs incurred if materials are found to be unsuitable during production may be charged

Meld Design and Production reserves the right to carry out any order by sub-contract

Meld Design and Production will make every last effort to deliver the correct quantity ordered by the client. But quotations are conditioned upon margins of 5 per cent for work in one colour only and 10 per cent for other work being allowed for overs and shortage, the same to be charged or deducted.

5. Delivery

Meld Design and Production can organise delivery of finished works within Australia. Delivery price will be calculated on the client’s delivery location.

International Deliveries will be securely packaged, correctly addressed and dispatched when requested. Thereafter, the Company shall not be liable for any damage, loss or delays in transit of the goods

6. D.I.Y

Please be aware that submitting work for print that consist solely of your own design work can lead to differing results. Final print qualities including colour, resolution and layout can differ from that on your computer screen. Clients submitting their own DIY artwork are fully responsible for the end printing result.

Meld Design and Production has a professional Graphic Design team that can assist you in the design process, assuring you that you have a quality design ready for print first time around.

7. Copyright & Legal

All designs and samples produced or submitted by Meld Design and Production remains its property. The client has no right to use or take ideas in away that infringes copyright

Clients will be liable for payment of any copyright or research fees that may arise.

After the completion of Design works including logos and photos will be transferred over to the Client. The Client is then free to modify the designs anyway they wish.

Meld Design and Property has the right to refuse to design or print any work in which in its opinion is or may be of an illegal nature. The Client hereby agrees that all content made available to Meld Design and Production for use is owned by the Client or under full permission from the original authors.

The Client in respect of any claims shall indemnify Meld Design and Production for costs and expenses arising out of any illegal matter printed for the client or any infringement of copyright, patent or design.

The Client agrees that Meld Design and Production reserves the right to include any work done for the Client in a portfolio of work and or in the company website.

8. Claims

Claims arising from damage, delay or loss of goods in transit must be made in writing to Meld Design and Production and the carrier, so it reaches them within three days of delivery date, and claims for non-delivery within 28 days of dispatch of the works.

All other claims must be made to Meld Design and Production within 10 days of delivery

Any claim or dispute relating to the invoice must be made to Meld Design and Production in writing within 7 days of the date of invoice.

9. Contract & Liability

The placing of an order from the client and acceptance by the Company (Meld Design and production PTY LTD) constitutes a contract on the following terms and conditions. These terms and conditions will remain in place through the entirety of the contract and remain paramount over any proposed by the Client, unless agreed in writing by the Company.

Meld Design and Production will strive to complete all given jobs and services within the delivery timeframes originally outlined. However for whatever reason, the Client agrees that Meld Design and production is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery timescale.

Meld Design and Production will endeavour to carry out the contract to the best of its ability. However the Company is permitted to cancel any works for reasons that lead to the inability to secure labor, materials or supplies for an unforeseen reason such as a Act of God, War, Strike, Lockout or other labor dispute, Fire, Flood, Drought, Legislation or other cause (whether of the foregoing class or not) beyond the Company’s control.

Meld design and production is not liable for indirect loss or third party claims resulted by delay in completing of the work, or for any loss to the Client arising from delay in delivery.

If for any reason, final works are defective for reasons attaining to company negligence, the Company’s liability (if any) shall be limited to rectifying the defect at hand.

10. Governing Law and Breaches

The Terms and Conditions listed here are to be met at all times by the client. If the Company (Meld Design and Production) determine the Client is breaking or breaching the listed terms and conditions, it has the right to terminate the Clients works at anytime.

Meld Design and Production is solely responsible for deciding what is considered to be a breach of the terms and conditions. No return policies will be given to the Client in this circumstance.

These terms and conditions outlined are governed by and construed in accordance with the laws of NSW, Australia. By reading this website and reading these terms and conditions you are unconditionally submitting to the exclusive jurisdiction of the courts of the State of NSW.

11. Variations and Acknowledgement

Meld Design and Production has the right to vary or alter these listed Terms and Conditions at anytime without prior notice. When the client enters into a quote or agreement, they are acknowledging that they have read and understood the Meld Design and Productions Terms and Conditions.

Web Design

1. Client & Job Specifications

All work produced by Meld Design and Production at the client’s request will be charged for, including any alterations to original files submitted by the client. Meld Design and Production require the client to submit a clear specification of what is required to complete the job. We will not accept work on a speculative basis.

Meld Design and Production require the client to deliver all files including: logos, documents, images and photographs along with the initial deposit.

Quotes are based on the work originally submitted by the client. Alterations in composition or layout are an additional charge, and will be charged at the Company’s alteration hourly rate outlined in our price list, unless otherwise the client and Meld Design and Production agree upon a separate price. If the style is left to the judgment of the Graphic Designer, any alterations will be charged for, and a quote can be supplied to the client prior to commencement of the alterations.

2. Payment & Job Timeline

An approximate finishing time shall be accepted when tendered. Meld Design and Production will notify the Client of a more exact finishing time closer to the completion of the job.

Meld Design and Production requires a deposit of 50% before undertaking any works. The deposit amount may be agreed upon between the Client and the Company during the tendering process, if agreed in writing by the company. The deposit is non-refundable and will be included in the total finishing price.

Upon Meld design and Production receiving the deposit the client must accept Meld Design and Productions Terms and Conditions.

Work will only begin once the Company has received the deposit. The Client will then be notified of an exact finishing date, coinciding with the final payment date.

Should work be suspended at the request or fault of the client, or delayed for a period of 30 days the Company shall then be entitled to payments for work already carried out.

Full payment is preferred on the delivery date, and strictly no later than 30 days from the date of invoice.

3. Web Design Pricing

Approximate Web Design prices are listed on our website on the Packages page. The prices listed on our website are an approximate value only and after we receive more information from you we will be able to give you a more detailed Quote.

4. Photographs & Images

Meld Design and Production requires all photographs and images to be submitted in a high resolution digital format.  Meld Design and Production can purchase stock images on your behalf if you wish. Meld Design and Production can supply a separate quote for a photo-shoot to supply images for the clients Website.

5. Browser, Desktop, Mobile/ & Tablet Testing

Meld Design and Production will test functionality of all completed Websites in current versions of major desktop browsers. Meld Design and Production will test layout responsiveness on Computer Desktops, Mobiles & Tablets.

6. Domain Names & Web Hosting

Meld Design and Production can set up web hosting through our preferred provider or through the clients preferred Provider. Different web hosting providers offer different plans and rates and we can guide you through the purchasing process.

Domain names vary in price and should be purchased as soon as possible to ensure Domain name ownership.

7. Cancellation of Account

If an account is overdue for a period of 21 days, Meld Design and Production will issue the client with a reminder notice. The client has 7 days to pay the outstanding amount, and If the account remains unpaid 7 days after the reminder, the website may be removed from the server without further notice to the client.  If the account remain unpaid for a further 14 days, Meld Design and Production will take ownership of all all files and own copyright on all original material created in the website.

8. Ongoing Website Maintenance

Meld Design and Production will monitor website updates which are necassary for the Clients website to comply with, including but not limited to, new legislations, software releases and web standards. Meld Design and Production will notify the Client of any such updates and charge the client $50.00 per hour.

9. Future Website Design & Additions

Meld Design and Production will charge $50.00 per hour for all minor future changes made to the website upon the request of the client. Meld design and Production will arrange a quote for all major Website changes including extra new pages added, website re-designs and website re-structuring.

10. Final Website Handover to Client

Meld Design and Production will submit the completed website to the client. If the client is happy and inagriance (email verfication) with the completed websites content and design, the client can not make any further changes, unless a separate quote and contract is entered between Meld Design and Production and the client.

11. Copyright & Legal

All designs and samples produced or submitted by Meld Design and Production remains its property. The client has no right to use or take ideas in away that infringes copyright

Clients will be liable for payment of any copyright or research fees that may arise.

After the completion of Design works including logos and photos will be transferred over to the Client. The Client is then free to modify the designs anyway they wish.

Meld Design and Property has the right to refuse to design or print any work in which in its opinion is or may be of an illegal nature. The Client hereby agrees that all content made available to Meld Design and Production for use is owned by the Client or under full permission from the original authors.

The Client in respect of any claims shall indemnify Meld Design and Production for costs and expenses arising out of any illegal matter printed for the client or any infringement of copyright, patent or design.

The Client agrees that Meld Design and Production reserves the right to include any work done for the Client in a portfolio of work and or in the company website.

12. Contract & Liability

The placing of an order from the client and acceptance by the Company (Meld Design and production PTY LTD) constitutes a contract on the following terms and conditions. These terms and conditions will remain in place through the entirety of the contract and remain paramount over any proposed by the Client, unless agreed in writing by the Company.

Meld Design and Production will strive to complete all given jobs and services within the delivery timeframes originally outlined. However for whatever reason, the Client agrees that Meld Design and production is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery timescale.

Meld Design and Production will endeavour to carry out the contract to the best of its ability. However the Company is permitted to cancel any works for reasons that lead to the inability to secure labor, materials or supplies for an unforeseen reason such as a Act of God, War, Strike, Lockout or other labor dispute, Fire, Flood, Drought, Legislation or other cause (whether of the foregoing class or not) beyond the Company’s control.

Meld design and production is not liable for indirect loss or third party claims resulted by delay in completing of the work, or for any loss to the Client arising from delay in delivery.

If for any reason, final works are defective for reasons attaining to company negligence, the Company’s liability (if any) shall be limited to rectifying the defect at hand.

13. Governing Law and Breaches

The Terms and Conditions listed here are to be met at all times by the client. If the Company (Meld Design and Production) determine the Client is breaking or breaching the listed terms and conditions, it has the right to terminate the Clients works at anytime.

Meld Design and Production is solely responsible for deciding what is considered to be a breach of the terms and conditions. No return policies will be given to the Client in this circumstance.

These terms and conditions outlined are governed by and construed in accordance with the laws of NSW, Australia. By reading this website and reading these terms and conditions you are unconditionally submitting to the exclusive jurisdiction of the courts of the State of NSW.

14. Variations and Acknowledgement

Meld Design and Production has the right to vary or alter these listed Terms and Conditions at anytime without prior notice. When the client enters into a quote or agreement, they are acknowledging that they have read and understood the Meld Design and Productions Terms and Conditions.

Photography

1. Exclusivity

Meld Design and Production offers and ensures an exclusive professional photography service. The Client for the purpose of photography will retain the exclusive Photographer.
It is important for the Clients wedding guest to not interfere with the Photographer’s duties and do not photograph poses arranged by the Photographer.

2. Payments

Clients are required to make a deposit to retain and hold the Photographer to perform the services specified on a specific future date. The remainder of the balance will be due 2 weeks before the event.

3. Pricing

Prices are based on the current photography market, and are subject to change by Meld and Design and Production at any time. However, the price will not change for an individual job after acceptance from Meld Design and Production.

4. Cancelation

Should for any reason the wedding or other photography job be cancelled by the client, the deposit is strictly non refundable. If the booking is cancelled or not honoured by Meld Design and Production or its representatives, the full deposit is refundable by Meld Design and Photography and or its representative.

5. Final Work

Meld Design and Production will work professionally and swiftly in completing all finishing works, including: final images, prints, files, albums…etc. Delivery time of these products will vary depending on the nature of the products, and will depend on the busyness of Meld Design and Production at that time. The client will be kept up to date with all progress and the client will be notified 1 week before the final finishing date.

6. Delivery

Meld Design and Production can organise delivery of finished works within Australia. Delivery price will be calculated on the client’s delivery location.

International Deliveries will be securely packaged, correctly addressed and dispatched when requested. Thereafter, the Company shall not be liable for any damage, loss or delays in transit of the goods

7. Copyright and Repercussions

Meld Design and Photography own the copyright of all images and photographic materials created by the Company. Meld Design and Production have the exclusive right to make reproductions for the Client or for the Photographer’s portfolio, samples, self-promotions, entry in photographic contests or art exhibitions, advertising, illustration, editorial use, or for display within or on the outside of the Photographer’s studio, including printed materials, media on the World Wide Web, and any current or future digital media. If the Photographer desires to make other uses, the Photographer may so without or oral written permission of the Client.

 

Meld Design and Property has the right to refuse to design or print any work in which in its opinion is or may be of an illegal nature.

The Client hereby agrees that all content made available to Meld Design and Production for use is owned by the Client or under full permission from the original authors.

The Client in respect of any claims shall indemnify Meld Design and Production for costs and expenses arising out of any illegal matter printed for the client or any infringement of copyright, patent or design.

8. Clients Rights

All final prints and digital images received by client are for personal use only, and the client shall not sell these prints or authorize any reproductions there of by parties other than Meld Design and Production.

If the Client is obtaining a print for newspaper announcement of the wedding, Photographer authorizes Client to reproduce the print in this manner. In such event, Client shall request that the newspaper run a credit for Meld Design and Production adjacent to the photograph, but shall have no liability if the newspaper refuses or omits to do so. If Client purchases limited, non-exclusive usage rights to digital files, such usage shall be for personal, non-commercial use only.

9. Liability

Meld Design and Production will endeavour to carry out the contract to the best of its ability. However the Company is permitted to cancel any works for reasons that lead to the inability to secure labour, materials or supplies for an unforeseen reason such as a Act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Legislation or other cause (whether of the foregoing class or not) beyond the Company’s control, due to Photographer’s illness, then the Photographer shall return the deposit to the Client but shall have no further liability with respect to the Agreement.

This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of Meld Design and Productions. In the event the Photographer fails to perform for any other reason, Meld Design and Productions shall not be liable for any amount in excess of the retail value of the Client’s original order.

10. Inherent quality

The client agrees that printed photographs fade and discolour overtime. The Client releases Meld Design and Production from any liability for any claims based upon fading or discoloration due these or other inherent qualities. Meld Design and Production is also not responsible for the quality of reprints made by the client.

11. Replacement Photographer

If in the event of illness to the photographer, Meld Design and Production may substitute another photographer to take the photographs working on behalf of Meld Design and Production. In the event of such substitution, the photographer selected will be a professional wedding photographer.

12. Re Shoots

This Agreement incorporates the entire understanding of the parties. Any modifications of this Agreement must be in writing and signed by both parties. Any waiver of a breach or default hereunder shall not be deemed a waiver of a subsequent breach or default of either the same provision or any other provision of this.

13. Governing Law and Breaches

The terms and conditions listed here are to be met at all times by the client. If the company (Meld Design and Production) determine the client is breaking or breaching the listed terms and conditions, it has the right to terminate the clients works at anytime.

Meld Design and Production is solely responsible for deciding what is considered to be a breach of the terms and conditions. No return policies will be given to the client in this circumstance.

These terms and conditions outlined are governed by and construed in accordance with the laws of NSW, Australia. By reading this website and reading these terms and conditions you are unconditionally submitting to the exclusive jurisdiction of the courts of the State of NSW.

14. Variations and Acknowledgement

Meld Design and Production has the right to vary or alter these listed Terms and Conditions at anytime without prior notice.

When the client enters into a quote or agreement, they are acknowledging that they have read and understood the Meld Design and Productions Terms and Conditions.

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